V. Customer's cancellation and cancellation charges
1. Customer has the right to cancel the reservation
in written form at any time prior the beginning of the holiday, which
starts its effectiveness at the day of delivery to the TA. The customer
is obliged to pay to the TA for the cancellation of reservation following
charges:
a) 500, - SKK per person, for cancellation made at least 46 days prior
to beginning of the holiday that is using the services
b) 15% of all booked services, for cancellation made 45-30 days prior
to beginning of the holiday that is using the services
c) 30% of all booked services, for cancellation made 29-21 days prior
to beginning of the holiday that is using the services
d) 50% of all booked services, for cancellation made 20-15 days prior
to beginning of the holiday that is using the services
e) 75% of all booked services, for cancellation made 14-6 days prior
to beginning of the holiday that is using the services
f) 100% of all booked services, for cancellation made 5 or less days
prior to beginning of the holiday that is using the services
2. When calculating the extent of charges, the day when the cancelling
was delivered to the TA is also counted.
3. For the services, which were provided by the TA and the customer
won't use them, or will use them only partially, the customer hasn't
right to claim refund of the whole price or its part for the trip
or unused services.
4. In case of customer's request for an alteration of the date or
accommodation arrangement for a new one, and the TA is able to provide
such a change, it will be treated as a cancellation of the original
reservation and rebooking of a new one, according to the cancellation
charges mentioned above, unless stated differently.
terms and conditions: -
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TALiANSKO
